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POLICY

Sales Taxes and Excise Taxes

Customer shall pay any and all sales taxes, excise taxes or other taxes, fees or levies imposed upon the Product by federal, state or local government, and shall maintain records sufficient to document such payments. 

Privacy

Best Gift House wants its users to be aware of the information we collect on this site, how we use it, and under what circumstances, if any, we disclose it.

Information Collection & Use

Best Gift House respect each visitor’s right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website. 

The information we collect is used only in order to: 
- improve the content of our Web page; and 
- notify visitors about updates to our web site. 

Your information will never be shared with other organizations for commercial purposes. 

This site uses cookies. A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user's previous activity. 

We use cookies solely to remember important website information that will make your use of our site more productive. For instance, we use cookies to remember and process the items added to your shopping cart. We do not use cookies to store any personal or financial information on your computer. 

Visitors are not required to complete our registration form in order to use this website. During registration a user must give certain contact information, but we never sell or give away this information. It is only gathered to contact the user about services on our site in which s/he has expressed interest and to process orders. The user may provide demographic information (gender, household info, etc.), and unique identifiers (username, password, etc.), but doing so is entirely at the user’s discretion. Providing us with additional information helps us to give you a more personalized experience on our site, but it is not required. 

We have an order form, on which we require information from the user. You must provide contact information (such as name, email, and shipping address) and possibly financial information (such as credit card number, expiration date and security code). If we have trouble processing an order, we will use this information to contact you. This information is used only for shipping and billing purposes; and to fill customers’ orders. 

When we transfer and receive certain types of sensitive information, such as financial information, we redirect our visitors to a secure server. We may publish a newsletter, but we will never sell or share our subscribers' email addresses to any third party without express permission to do so. Similarly, we may operate online surveys, but we will never sell or share our subscribers' email addresses without their permission.

Notification of Changes

If we change our privacy policy, we will post those changes immediately to this privacy statement. The last update to this statement was posted on: the 1st of April, 2018.

Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Conflict Resolution

We are committed to resolving disputes within 24-48 hours. If problems arise, users may contact us by email at
Electronic Communications

When you visit bestgifthouse.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Best Gift House or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Best Gift House and protected by United States and international copyright laws. All software used on this site is the property of Best Gift House or its software suppliers and protected by United States and international copyright laws.

Copyright Complaints

Best Gift House respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at sales@bestgifthouse.com at your earliest convenience.

Reviews, Comments, Communications, and Other Content

Visitors may post reviews, comments, photos, and other content; send e-mails and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Best Gift House reserve the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. 

If you do post content or submit material, and unless we indicate otherwise, you grant Best Gift House a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Best Gift House and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Best Gift House for all claims resulting from content you supply. Best Gift House have the right but not the obligation to monitor and edit or remove any activity or content. Best Gift House take no responsibility and assume no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from Best Gift House are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Description

Best Gift House attempt to be as accurate as possible. However, Best Gift House do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Best Gift House itself is not as described, your sole remedy is to return it in unused condition.

Refund/Cancellation Policy

Best Gift House wants you to be 100% satisfied with your order. You may return all unused (sealed in original packaging) items purchased at bestgifthouse.com within 30 days of the original delivery for a 100% refund (less shipping costs). Items (including freebies) left out of the returned package will be deducted from the refund at full retail value. Please be sure to carefully read the instructions below on how to return/exchange an item. We will replace or exchange defective or broken items free of charge within the limitations of the 30 day time period and the unused condition of the returned items. For returns/exchanges other than broken or defective items, the customer maintains responsibility for the return shipping amount. All returns must be returned with an approved RMA (Return Merchandise Authorization) and are thoroughly inspected once we receive them before a credit is issued.

How to Return/Exchange an Item?

All returns/exchanges require an approved RMA (Return Merchandise Authorization) number. Please contact us by email or by phone to request an RMA. You will receive an email within 24-48 hours with detailed return instructions. please allow 2-3 weeks for a returned item to be credited back to your account. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days). In many cases, you will receive a refund much quicker. We’ll notify you via e-mail once your refund has been processed. Feel free to contact us regarding the status of your return.

Applicable Law

By visiting Best Gift House, you agree that the laws of the Virginia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Best Gift House.

Disputes

Any dispute relating in any way to your visit to Best Gift House or to products or services sold or distributed by Best Gift House in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Virginia, and you consent to exclusive jurisdiction and venue in such courts.

Site Policies, Modification, and Severability

These terms and conditions of use govern your visit to Best Gift House. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.